Privacy Policy

This Privacy Policy applies to the services of David & Sarah Ottawa. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and confidential manner.

If you have any questions regarding this policy, you can contact us at:
info@david&sarah.com

Personal Data We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Website activity and browsing behavior

We only collect information that is necessary to provide you with a smooth and secure shopping experience.

Purpose of Data Processing

Your personal data is used for the following purposes:

  • Processing and shipping your orders

  • Providing customer service and support

  • Sending order updates and relevant information

  • Improving our website, services, and customer experience

  • Preventing fraud and ensuring website security

We process your data only when legally permitted and necessary for the performance of our services.

Sharing Data with Third Parties

David & Sarah Ottawa will only share your information with third parties when necessary for the operation of our business, such as:

  • Payment providers

  • Shipping and logistics partners

  • Technical and hosting service providers

We may also disclose information if required by law or to protect our legal rights.

All third-party partners are required to handle your data securely and in accordance with applicable privacy laws.

Data Retention

We do not retain your personal information longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Cookies

Our website uses cookies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features.

Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to certain data processing activities

  • Request data portability

To exercise any of these rights, please contact us at:
info@david&sarah.com

We will respond to your request within a reasonable timeframe in accordance with applicable laws.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

David & Sarah Ottawa
Email: info@david&sarah.com

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updated versions will always be published on our website.